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Privacy Policy

At Healthy Living Foods Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect  
Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, and payment details.


Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the time spent on those pages.

How We Use Your Information  
To process and fulfill your orders.  
To communicate with you regarding your orders and inquiries.  
To improve our website and services based on user feedback and behavior.

Data Security  
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Sharing Your Information  
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services necessary to complete your order, such as payment processing and shipping.

Your Rights  
You have the right to request access to the personal information we hold about you, to request correction of any inaccuracies, and to request the deletion of your personal data under applicable laws.

Refund Policy

At Healthy Living Foods Ltd, we strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.

Return Period  
You have 3 days after delivery to return items for a refund.

Eligibility for Returns  
Items purchased directly from Healthy Living Foods Ltd or our website (www.healthylivingfoods.co.uk.uk) are eligible for return.  
Items purchased from dealers or resellers are not eligible for return, refund, or exchange.

Return Conditions  
When returning an item, you must adhere to the following conditions:  
The item must be in the exact condition you received it.  
All original packaging, tags, and labels must be intact and attached.

Responsibility for Returns  
Returned items are your responsibility until they reach our facility. Please ensure that items are properly packaged to prevent damage during transit.

Refund Process  
If we accept your return, we aim to process your refund, including the purchase and delivery costs, within the timeframe stated in our return confirmation.

Inspection of Returns  
All returned items will be inspected upon arrival to verify the reasons for return. If your return request is not approved, we will attempt to re-deliver the item. If re-delivery is unsuccessful, you must collect the item within 30 days; otherwise, the item will be forfeited.

Contact Us  
If you have any questions regarding our Privacy or Refund Policy, please contact us 

Thank you for choosing Healthy Living Foods Ltd. We appreciate your business!

 

 

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